Yes the issue is now resolved so please close the ticket and please ensure that the agent is appropriately praised for such a brilliant and timely response! I have services that I pay a lot of money for each month and the support is always lacking.
To get such friendly, fast, and accurate support whilst still on a free tier speaks volumes about your business – things like this are what will make us a life-long customer 😊 Keep up the great work!
S.O.
F